Xlocalize Support

Xlocalize now verifies your API key with a real translation request before you start a batch, so an unusable or incorrectly entered key is caught early. Check that the key matches the provider you selected and that it has available credit.

Xlocalize shows the specific reason a translation could not be completed, such as no API credit left, an unsupported model, or a network problem. Resolve that issue with your provider account, then rerun the affected keys.

Xlocalize applies smart rate limiting automatically to keep requests within your provider’s limits, and longer timeouts with automatic retries help translations complete even with slower reasoning models.

Yes. Cancelling a run stops it immediately while keeping the translations already completed up to that point.

Premium is an auto-renewable subscription billed to your Apple Account, so signing in with the same Apple Account on your new Mac restores your active subscription.

The latest version is 1.5.1, released on August 15, 2026. To update, open the App Store on your Mac and click Updates in the sidebar. You can turn on automatic updates in the App Store settings.

In Xlocalize, use the option to delete your data in the app’s settings, where available, then move the app from the Applications folder to the Trash.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.