Turfwise App page

Support

Turfwise Support

Need help with Turfwise? Start with the answers below, or write to us directly.

Troubleshooting

Fix common Turfwise issues

Why isn’t Turfwise showing an apply alert for today?

Apply alerts depend on the forecast and soil temperature for your location through Apple Weather, so check that Turfwise has permission to access your location in Settings, then Privacy & Security, then Location Services.

My journal isn’t syncing between my iPhone and iPad. What should I check?

Make sure both devices are signed into the same Apple Account and that iCloud is turned on for Turfwise in Settings, then your name, then iCloud.

How do I turn on reminders for apply windows?

Allow notifications for Turfwise when prompted, or turn them on later in Settings, then Notifications, then Turfwise.

How do I restore “Turfwise Pro” after reinstalling the app?

Open Turfwise and use the restore purchases option, signed into the same Apple Account you used to buy “Turfwise Pro.”

Where can I find my CSV or PDF export?

Exports are generated from within Turfwise and saved to the location you choose when you export, such as Files or another app on your device.

What is the latest version of Turfwise, and how do I update?

The latest version is 1.0, released on July 30, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Turfwise. You can also turn on automatic updates in Settings › App Store.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Turfwise to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.

Why does Turfwise ask for my location?

Turfwise uses your location only for the features that need it, and it is never sent to us. You can change the permission at any time in Settings › Privacy & Security › Location Services › Turfwise.

How do I let Turfwise use the camera or my photos?

Open Settings › Privacy & Security › Camera (or Photos) and turn on Turfwise. The pictures you attach stay in the app and are never sent to us.

How do I delete my data?

In Turfwise, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Turfwise and delete its data.

Can I suggest a feature for Turfwise?

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.

Contact

Write to us about Turfwise

Tell us what happened and what you were trying to do. Turfwise is already selected.

So we know which app you are writing about.

Describe the problem and include your device model, iOS version and app version (Settings › General › About).

We read every message and reply personally. Fields marked * are required.
Prefer email? Write to contact@develak.com.
This form is protected by reCAPTCHA: the Google Privacy Policy and Terms of Service apply.