Pillio Support

Go to “Settings › Notifications” inside Pillio and send a test notification to check that reminders reach your device without creating a placeholder medication. A recent update also fixed an issue where reminders could stop being scheduled entirely.

Open the iOS Settings app, go to Pillio, and confirm notifications are turned on, then use the test notification option inside Pillio’s “Settings › Notifications” to verify delivery.

Check the iCloud sync status shown in Pillio’s “Settings,” which indicates at a glance whether your data is really being saved to iCloud.

Photo confirmation was added so that confirming a dose includes a photo of the medication, and missed-dose reminders continue until you confirm.

Use the export option in Pillio to generate a PDF report of your logged doses, ready to share at a doctor’s appointment.

Subscriptions are processed by Apple, so restoring your purchase is handled through your Apple account settings after reinstalling the app.

The latest version is 1.6.0, released on August 10, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Pillio. You can also turn on automatic updates in Settings › App Store.

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Pillio to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.

Open Settings › Privacy & Security › Health › Pillio (or, in the Health app, tap your profile picture, then Apps) and turn on the data types you want to share. Pillio only reads or writes what you allow, and you can change it at any time.

In Pillio, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Pillio and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.