Fosterwell Support

Check that Face ID is enabled for Fosterwell in your iPhone’s Settings app, under Face ID & Passcode. Face ID lock is a free feature and is not gated behind Fosterwell Pro.

Open Fosterwell’s settings and enable sync. Nothing is sent anywhere until you turn it on, and it only syncs to your own private iCloud account.

Use the restore purchases option in Fosterwell’s settings while signed in to the Apple Account you originally purchased with.

If you are using Fosterwell Pro, entries become read-only two days after writing under the 48-hour freeze, and the generated report notes this.

Go to the export option in settings to generate a complete CSV of everything you have logged. This is available for free, without Fosterwell Pro.

Fosterwell Pro keeps dated backups you can restore from within the app’s settings, in case you need to recover earlier records.

The latest version is 1.0, released on August 19, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Fosterwell. You can also turn on automatic updates in Settings › App Store.

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Fosterwell to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.

Open Settings › Notifications › Fosterwell and make sure Allow Notifications is on. Then check that a Focus mode or the Scheduled Summary is not holding them back, and that the reminder is turned on in Fosterwell. Reminders are scheduled on your device, so they work without an internet connection.

Fosterwell uses your location only for the features that need it, and it is never sent to us. You can change the permission at any time in Settings › Privacy & Security › Location Services › Fosterwell.

Open Settings › Privacy & Security › Camera (or Photos) and turn on Fosterwell. The pictures you attach stay in the app and are never sent to us.

In Fosterwell, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Fosterwell and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.