Dwellog Support

Make sure iCloud is signed in on both devices and that Dwellog has permission to use iCloud in Settings, then allow a moment for records to sync.

Check that Dwellog has notification permission enabled in Settings, since reminders rely on notifications to name the machine and room when something is due.

Open the export option in Dwellog to generate a CSV file of your equipment records at no cost, any time.

Use the PDF dossier option in Dwellog to produce a single file covering warranties, manuals and service history for your records.

Use the restore purchases option in Dwellog, signed in with the same Apple Account used for the original purchase.

Subscriptions are managed in your Apple Account settings, where you can view, change or cancel a plan at least 24 hours before it renews.

The latest version is 1.0, released on August 18, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Dwellog. You can also turn on automatic updates in Settings › App Store.

Check the following:

• all your devices are signed in to the same Apple Account;
• iCloud is turned on for Dwellog in Settings › [your name] › iCloud, and in the app’s own settings if it has a sync switch;
• your iCloud storage is not full;
• each device is online: open Dwellog on both and give it a minute.

Sync runs in the background, so Low Power Mode or a weak connection can delay it.

Open Settings › Privacy & Security › Camera (or Photos) and turn on Dwellog. The pictures you attach stay in the app and are never sent to us.

In Dwellog, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Dwellog and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.