Cedary Support

Check that Bluetooth is turned on in Settings and that your hygrometer is paired and within range. Bluetooth hygrometer support is part of “Cedary Pro”, so confirm your subscription is active.

Make sure both devices are signed in to the same Apple Account and have iCloud Drive enabled for Cedary in Settings, then confirm you have an internet connection.

Use the restore option inside Cedary while signed in to the Apple Account you used to purchase “Cedary Pro”.

CSV export is part of “Cedary Pro”, so confirm your subscription is active, then try the export option again and share or save the file through the share sheet.

Update to the latest version of Cedary: version 1.0.1 fixed an issue where “Replace” and “Remove” for photos didn’t work reliably.

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Cedary to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.

In Cedary, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Cedary and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.