Bonsaiku Support

Frost alerts are part of the Pro upgrade, so make sure you have upgraded and that notifications are allowed for Bonsaiku in the Settings app.

Open Bonsaiku’s settings and look for a restore purchases option, then sign in with the same Apple account used for the original purchase.

Check that iCloud sync is turned on in Bonsaiku on both devices and that each device is signed into the same Apple account with iCloud enabled.

Open the tree’s care rhythm for that task and turn it off or adjust its interval; a rhythm can also rest outside the growing season on its own.

The free version tracks up to three trees; upgrading to Pro removes the limit so you can add your full collection.

The latest version is 1.1, released on September 4, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Bonsaiku. You can also turn on automatic updates in Settings › App Store.

Open Settings › Privacy & Security › Camera (or Photos) and turn on Bonsaiku. The pictures you attach stay in the app and are never sent to us.

Use the export option in Bonsaiku (PDF or CSV, depending on the feature), then choose where to send the file: Mail, AirDrop, Files… The file is created on your device; nothing goes through our servers.

In Bonsaiku, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Bonsaiku and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.