ApexLap App pageSupport
ApexLap Support
Need help with ApexLap? Start with the answers below, or write to us directly.
Troubleshooting
Fix common ApexLap issues
Why isn’t ApexLap detecting my start/finish line?
Make sure you are using a supported circuit from the built-in library or have drawn a custom start line for your track. If the issue persists, try recreating your custom start line, since precise placement affects automatic detection.
I used to get one lap instead of two on a short track, is this fixed?
Yes. A recent update corrected lap timing on short ovals and small kart tracks, so laps are no longer merged into one. Update ApexLap to the latest version to get this fix.
How do I restore my Apex Pro purchase on a new iPhone or iPad?
Open ApexLap on your new device and use the restore purchases option in the app’s settings, signed in with the same Apple Account used for the original purchase.
Why isn’t my Apex Pro telemetry syncing via iCloud?
Check that iCloud is enabled for ApexLap in your device’s Settings app and that you are signed in with the same Apple Account on each device, then allow some time for sessions and laps to sync.
Can I use ApexLap with gloves or in bright sunlight?
Yes. ApexLap is designed to be usable with gloves and readable in full sun, including through a helmet visor.
What is the latest version of ApexLap, and how do I update?
The latest version is 1.2, released on November 11, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to ApexLap. You can also turn on automatic updates in Settings › App Store.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose ApexLap to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.
Why does ApexLap ask for my location?
ApexLap uses your location only for the features that need it, and it is never sent to us. You can change the permission at any time in Settings › Privacy & Security › Location Services › ApexLap.
How do I export my data from ApexLap?
Use the export option in ApexLap (PDF or CSV, depending on the feature), then choose where to send the file: Mail, AirDrop, Files… The file is created on your device; nothing goes through our servers.
How do I delete my data?
In ApexLap, use the option to delete your data in the app’s settings, where available. Deleting the app also removes the data stored on that device.
Can I suggest a feature for ApexLap?
Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.
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