Ossly Support

Make sure both devices are signed in to the same Apple Account and have iCloud enabled for Ossly in Settings. Sync happens automatically once both devices are connected.

Open Ossly on the new device and use the restore purchases option in the app. Your subscription or lifetime purchase will be reapplied to the same Apple Account.

Open the export option in Ossly to generate a PDF or CSV file of your logged sessions, submissions, and belt history.

These features are part of “Ossly Pro”. If you have an active subscription or lifetime purchase and still don’t see them, try restoring your purchase from the app.

Open Settings on your iPhone, tap your name, then Subscriptions, and manage or cancel “Ossly Pro” from there. Cancel at least 24 hours before the renewal date to avoid being charged.

The latest version is 1.0, released on July 13, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Ossly. You can also turn on automatic updates in Settings › App Store.

Open Settings › Privacy & Security › Health › Ossly (or, in the Health app, tap your profile picture, then Apps) and turn on the data types you want to share. Ossly only reads or writes what you allow, and you can change it at any time.

Open Settings › Privacy & Security › Camera (or Photos) and turn on Ossly. The pictures you attach stay in the app and are never sent to us.

In Ossly, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Ossly and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.