Baggd Support

Check that both devices are signed in to the same Apple Account and have iCloud enabled for Baggd in Settings, since your log syncs privately through your own iCloud.

Open Baggd’s settings and look for a restore purchases option, then sign in with the same Apple Account you used originally.

GPX import is part of Baggd Pro, so make sure your purchase is active, then try importing the file again from the import option in the app.

Look for the export option in Baggd’s settings to generate a CSV file of everything you’ve logged, which is available in the free version.

Custom lists are part of Baggd Pro, so this option appears once that purchase is active.

Make sure every peak on the list is checked off with its own entry, since the certificate is generated once a list is fully complete.

The latest version is 1.0, released on October 28, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Baggd. You can also turn on automatic updates in Settings › App Store.

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Baggd to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple.

Open Settings › Privacy & Security › Camera (or Photos) and turn on Baggd. The pictures you attach stay in the app and are never sent to us.

In Baggd, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Baggd and delete its data.

Please do. Use the form below or write to contact@develak.com. Updates to our apps are often shaped by messages from the people who use them.