--- title: "Reeflo Support — Help & Contact | Develak" description: "Need help with Reeflo? Contact the Develak team directly for questions, bug reports or feature ideas. We read every message and reply personally." url: https://develak.com/apps/reeflo/support/ language: en updated: 2026-09-27 source: Develak translations: fr: https://develak.com/fr/applications/reeflo/assistance.md --- Canonical page: # Reeflo Support Need help with Reeflo? Start with the answers below, or write to us directly. Write to us [contact@develak.com](mailto:contact@develak.com?subject=Reeflo%20%E2%80%94%20Support%20request) The subject line is filled in for you. - **Current version**: 1.0.1 · June 14, 2026 - **Requires**: iPhone and iPad — iOS 17.0 or later We read every message and reply personally. ## Fix common Reeflo issues ### Why am I not getting maintenance reminder notifications? Open the Settings app on your iPhone, go to Reeflo, and make sure notifications are allowed. If routines were created before notifications were enabled, check that reminders are still set within each routine in the app. ### Why isn’t my data syncing between my iPhone and iPad? Reeflo syncs data through iCloud, so confirm that you are signed in to the same Apple Account on both devices and that iCloud is enabled for Reeflo in the Settings app under your Apple Account settings. ### How do I restore Reeflo Pro after switching devices? Sign in with the same Apple Account you used to purchase Reeflo Pro, then use the restore purchases option in the app to unlock unlimited tanks, trends, routines, dosing, livestock, and export again. ### How do I export my water test data? Export is part of Reeflo Pro. Once unlocked, look for the export option within the app to save your logged data. ### Why don’t I see my previous values pre-filled when logging a new test? Pre-fill uses your last logged test for that tank, so make sure you are logging within the correct tank if you manage more than one, and that a previous test has already been saved. ### What is the latest version of Reeflo, and how do I update? The latest version is 1.0.1, released on June 14, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Reeflo. You can also turn on automatic updates in Settings › App Store. ### How do I let Reeflo use the camera or my photos? Open Settings › Privacy & Security › Camera (or Photos) and turn on Reeflo. The pictures you attach stay in the app and are never sent to us. ### How do I delete my data? In Reeflo, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Reeflo and delete its data. ### Can I suggest a feature for Reeflo? Please do. Use the form below or write to [contact@develak.com](mailto:contact@develak.com?subject=Reeflo%20%E2%80%94%20Support%20request). Updates to our apps are often shaped by messages from the people who use them. ## Write to us about Reeflo Tell us what happened and what you were trying to do. Reeflo is already selected. *Contact form available on the web page: . You can also e-mail .* ### To help us help you, please include - The app version (the latest is 1.0.1) - Your device model and iOS version - What you expected, and what happened instead - A screenshot or screen recording, if you can ### About Reeflo - **Price**: Free, with optional in-app purchases - **Compatibility**: iPhone and iPad — iOS 17.0 or later - **Languages**: 33 languages (English, French, Spanish and 30 more) - **Current version**: 1.0.1 (June 14, 2026) --- *Markdown version of for AI assistants, published by Develak. Links lead to the web pages; add .md to a page URL for its Markdown version. Site index: .*