--- title: "Doughwell Support — Help & Contact | Develak" description: "Need help with Doughwell? Contact the Develak team directly for questions, bug reports or feature ideas. We read every message and reply personally." url: https://develak.com/apps/doughwell/support/ language: en updated: 2026-09-27 source: Develak translations: fr: https://develak.com/fr/applications/doughwell/assistance.md --- Canonical page: # Doughwell Support Need help with Doughwell? Start with the answers below, or write to us directly. Write to us [contact@develak.com](mailto:contact@develak.com?subject=Doughwell%20%E2%80%94%20Support%20request) The subject line is filled in for you. - **Current version**: 1.0 · June 17, 2026 - **Requires**: iPhone and iPad — iOS 17.0 or later We read every message and reply personally. ## Fix common Doughwell issues ### Why am I not getting feeding reminders from Doughwell? Check that notifications are allowed for Doughwell in the iOS Settings app, under Notifications, and that reminders are turned on inside Doughwell itself. ### Why isn’t my data syncing across my devices? iCloud sync is a Doughwell Pro feature, so make sure Pro is unlocked and that iCloud is signed in and enabled for Doughwell in your device settings. ### How do I restore my Doughwell Pro purchase on a new device? Open Doughwell, go to the Pro upgrade screen, and use the restore purchases option so your Apple ID purchase is recognized on the new device. ### Why can’t I photograph my starter’s rise? Doughwell needs camera or photo library permission to save rise photos, so check that access is allowed for Doughwell under Privacy settings in the iOS Settings app. ### Why isn’t the Doughwell widget showing on my Home Screen? Home Screen widgets are a Doughwell Pro feature, so confirm Pro is unlocked, then add the widget again from the Home Screen editing menu. ### What is the latest version of Doughwell, and how do I update? The latest version is 1.0, released on June 17, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to Doughwell. You can also turn on automatic updates in Settings › App Store. ### How do I manage or cancel my subscription? Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Doughwell to change or cancel your plan. Cancel at least 24 hours before renewal to avoid the next charge; deleting the app does not cancel it. Refund requests go through reportaproblem.apple.com and are decided by Apple. ### How do I delete my data? In Doughwell, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select Doughwell and delete its data. ### Can I suggest a feature for Doughwell? Please do. Use the form below or write to [contact@develak.com](mailto:contact@develak.com?subject=Doughwell%20%E2%80%94%20Support%20request). Updates to our apps are often shaped by messages from the people who use them. ## Write to us about Doughwell Tell us what happened and what you were trying to do. Doughwell is already selected. *Contact form available on the web page: . You can also e-mail .* ### To help us help you, please include - The app version (the latest is 1.0) - Your device model and iOS version - What you expected, and what happened instead - A screenshot or screen recording, if you can ### About Doughwell - **Price**: Free, with optional in-app purchases - **Compatibility**: iPhone and iPad — iOS 17.0 or later - **Languages**: 33 languages (English, French, Spanish and 30 more) - **Current version**: 1.0 (June 17, 2026) --- *Markdown version of for AI assistants, published by Develak. Links lead to the web pages; add .md to a page URL for its Markdown version. Site index: .*