--- title: "dB Meter Pro Support — Help & Contact | Develak" description: "Need help with dB Meter Pro? Contact the Develak team directly for questions, bug reports or feature ideas. We read every message and reply personally." url: https://develak.com/apps/db-meter-pro/support/ language: en updated: 2026-09-27 source: Develak translations: fr: https://develak.com/fr/applications/db-meter-pro/assistance.md --- Canonical page: # dB Meter Pro Support Need help with dB Meter Pro? Start with the answers below, or write to us directly. Write to us [contact@develak.com](mailto:contact@develak.com?subject=dB%20Meter%20Pro%20%E2%80%94%20Support%20request) The subject line is filled in for you. - **Current version**: 1.0 · June 15, 2026 - **Requires**: iPhone and iPad — iOS 17.0 or later We read every message and reply personally. ## Fix common dB Meter Pro issues ### Why does dB Meter Pro ask for microphone access? dB Meter Pro needs microphone access to measure sound levels. Grant access when prompted, or enable it later in Settings under Privacy & Security, then Microphone. ### How do I calibrate dB Meter Pro to my iPhone? Open the calibration option in the app and follow the on-screen steps to fine-tune the meter to a reference sound for your exact device. ### Why isn’t my history syncing across devices? History and trends sync through iCloud with “Pro”. Check that iCloud is signed in and enabled for the app in Settings, and that you have an internet connection. ### How do I export my measurement history? With “Pro”, open your history and choose the CSV or PDF export option to save or share your data. ### How do I restore my Pro purchase on a new iPhone? Look for a restore purchases option in the app’s settings and sign in with the Apple Account used for the original purchase. ### How do I manage or cancel my subscription? Subscriptions are managed in your Apple Account settings, where you can review, change or cancel a plan at any time. ### What is the latest version of dB Meter Pro, and how do I update? The latest version is 1.0, released on June 15, 2026. To update, open the App Store, tap your profile picture, pull down to refresh, then tap Update next to dB Meter Pro. You can also turn on automatic updates in Settings › App Store. ### How do I delete my data? In dB Meter Pro, use the option to delete your data in the app’s settings, where available. Deleting the app removes the data stored on that device. To remove the copy kept in iCloud, go to Settings › [your name] › iCloud › Manage Account Storage, select dB Meter Pro and delete its data. ### Can I suggest a feature for dB Meter Pro? Please do. Use the form below or write to [contact@develak.com](mailto:contact@develak.com?subject=dB%20Meter%20Pro%20%E2%80%94%20Support%20request). Updates to our apps are often shaped by messages from the people who use them. ## Write to us about dB Meter Pro Tell us what happened and what you were trying to do. dB Meter Pro is already selected. *Contact form available on the web page: . You can also e-mail .* ### To help us help you, please include - The app version (the latest is 1.0) - Your device model and iOS version - What you expected, and what happened instead - A screenshot or screen recording, if you can ### About dB Meter Pro - **Price**: Free, with optional in-app purchases - **Compatibility**: iPhone and iPad — iOS 17.0 or later - **Languages**: 33 languages (English, French, Spanish and 30 more) - **Current version**: 1.0 (June 15, 2026) --- *Markdown version of for AI assistants, published by Develak. Links lead to the web pages; add .md to a page URL for its Markdown version. Site index: .*